Frequently Asked Questions

Everything you need to know about your self-portrait experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy for online purchases?

We accept returns on all full-priced items within 14 days of delivery, provided they are in original condition with all tags and security ribbons attached.

How do I ensure I select the correct size?

Each product page features a detailed size guide. Our pieces generally run true to size, but we recommend checking the specific measurements for our structured lace and bouclé styles.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.

Can I modify or cancel an order after it has been placed?

Once an order is confirmed, it is processed immediately for dispatch. Therefore, we are unable to make changes or cancellations, but you may return the items once received.

Are your garments available for pre-order?

Selected runway pieces and new season arrivals are often available for pre-order. The estimated shipping date will be clearly noted on the product page.